We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

Backpacks and duffle bags are not permitted in the exhibit.

Prohibited

• Backpacks, luggage, and duffle bags
• Paints and aerosols
• Indelible markers
• Weapons of any type
• Outside food and beverages (including alcohol)
• Food of any type is not permitted in the gallery
• Any item deemed by exhibit security or venue management to be inappropriate
• Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
• Camping chairs
• Tripods

Permissible

• Walkers, mobility scooters, and other mobility aids
• Strollers
• Cameras (still/video)
• Service animals – for non-traditional service animals please contact the exhibit before your visit

Photos and video recording are allowed, but we ask that you limit the length of the recording to less than 2-minute clips and refrain from using flash. Professional-grade equipment and tripods are not permissible unless previously approved by management.

Prohibited items will not be stored by venue management or on-site.

Immersive Nutcracker reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

Bathrooms

There are men's and women's bathrooms with accessible stalls on the first floor before the main entrance to the exhibit. There are two accessible, gender-neutral restrooms on the mezzanine level.

Sensory

Part of the experience is the music, which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

There are some flashing lights, which may be difficult to tolerate for people with photosensitivity.

There is a low-input Sensory Relief area located downstairs with tables, chairs, and cold water available. Please see a gallery attendant for help accessing the space. The Sensory Relief area is wheelchair accessible.

Wheelchairs, walkers, and scooters are all permitted. We have one first-come, first-serve wheelchair on-site for those who need it, and a number of folding chairs that can be brought into the exhibit.

Masks

Masks are not required for entry to the exhibit. They are optional for staff and guests in accordance with current legislation.

We encourage all patrons to follow safety recommendations such as social distancing, frequent hand washing, and staying at home if they are not feeling well.

Service Animals

Service animals are permitted in the gallery, however untrained emotional support animals are not. For non-traditional service animals please contact us.

Support Persons

Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the exhibition premises.

Exhibit opens 15 minutes before the first entry time of the day and closes 20 minutes after the start time of last entry time of the day. For entry time please see the ticketing calendar when you click BUY TICKETS.

Location

The Immersive Nutcracker exhibit is now open at Lighthouse Artspace, located at 4301 N Scottsdale Road, Scottsdale, AZ 85251 (Corner of N Scottsdale Road and E 5th Avenue).

Parking

The exhibit does not have dedicated onsite parking. Parking is located at Galleria Parking Garage, 4394N N Wells Fargo Avenue. There are also a number of public parking lots located near the venue and a limited amount of street parking with two to three-hour limits. We are located within steps of the 5th Avenue Shopping District, giving patrons access to even more parking lots.

If you have concerns about driving or parking, there is a conveniently-located Uber/Lyft drop-off at the venue.

Transit

There is a bus stop for #72 directly in front of the entrance. More information on transit in Old Town Scottsdale can be found here